Do you enjoy working in a team environment with team members who are committed to
providing outstanding member service? Are you passionate about serving your community in
order to make a difference for as many people as possible? If you answered yes to both of these
questions, Service 1 Federal Credit Union may have an opportunity for you!
Service 1 Federal Credit Union is seeking a friendly, detail-oriented and professional Member
Service Representative/Teller (full-time). Applicants should exude a positive, courteous and
professional attitude. Essential functions include:
Perform routine member transactions via telephone or in person, including but not limited to:
deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing,
cashier’s checks, and money orders. Greet members and answer phones. Assist members in
opening new accounts, including sub-accounts, and perform the necessary file maintenance to
these accounts. Assist members with questions and account inquiries to include, but not limited
to: ordering statement copies, check copies, check orders, placing stop payments, disputing
unauthorized transactions, tutorials on using electronic services, etc. Other duties as assigned.
Educational and Experience Requirements:
 High School Diploma
 Experience in financial institutions (preferred)
Required Skills:
 Ability to represent Service 1 FCU in a professional manner
 Attention to detail
 Ability to analyze and research information
 Flexibility in work assignments
 Excellent written and verbal communication skills
 Knowledge of credit union products and services
Service 1 Federal Credit Union offers an amazing benefit package with health, dental, vision,
short-term disability, long-term disability and group term life insurance coverage(s) available. A
generous 401(k) contribution and PTO benefits are also provided. Wages commensurate with
experience. EOE. Submit resume and salary requirements to careers@service1fcu.com or by
mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443